My Socrates software account has stopped sending

The most common causes of this are:

  • No credit on the account.

You can purchase via our web portal at https://login.esendex.com or call our sales team on 0345 356 5758.

  • Socrates needs updating with the correct username and password.

If you’ve reset your password to login to our portal then you’ll need to update Socrates with the new password.

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